What if I want more features from my website?
Please contact our customer service department at 866-391-0622 during our normal business hours of 8:30am-4:30pm PST Monday-Friday. They will be able to provide you with options.
If I want more features from my website is this possible?
Yes. Contact our customer service department at 866-391-0622 during our normal business hours of 8:00am-4:00pm PST Monday-Friday. They will be able to provide you with options.
Where to send information to be added in the WS?
Please send your information to email@example.com or call us at 866-391-0622.
How can i be an admin to the WS?
We can grant you access to the backend of your website. From there, you will be able to upload pictures and content to it.
Can I change my keywords / key phrases?
Yes, as part of your monthly service, we update your account at no charge. We do remind you though, that the changes will take some time to implement and that the change won’t be immediate (20-30 days, usually for the Search Engines to re-index). You’ll also find that changing your keywords will affect your placement. You can make your changes by contacting Customer Service. We don’t recommend changing keywords unless absolutely necessary. If your business is in a large city this could affect placement for 6-8 months and in smaller cities 1-3 months.
I need to change my payment information, how do I do this?
Contact customer service at 866-391-0622 during our normal business hours of 8:00am-4:00pm PST Monday-Friday.
What if you have incorrect information about my account?
We apologize for any information we have wrong and will be happy to correct it immediately. Please contact us.
How do I change the information on my account?
411 Locals can handle that for you. Call 866-391-0622 or e-mail us and we can update your listing. Be sure to have your main phone number, business name and changes you would like us to make. We will process your request right away, but it can take a while for the changes to be recognized across the Search Engines so please give it some time to take effect.